VUT SAMELAR

Summary of Booking and Payment Conditions - Gestiona 2R
Payment Terms:
The booking is confirmed upon payment of 30% of the total amount, within 48 hours from the issuance of the Reservation Form.
The remaining 70% plus a security deposit must be paid 30 days prior to arrival, via bank transfer or card payment.
Platform and Contracting:
Gestiona 2R acts as an intermediary between the client and the accommodation provider.
The contractual relationship is established directly between the client and the accommodation.
Gestiona 2R's service is free; its commission is included in the final price.
Cancellation Policy:
Available on the booking page.
If Gestiona 2R cancels the booking, a property of equal or higher category will be offered (subject to availability) or a full refund will be provided.
In case of an upgrade, the final price may vary, and the client may choose a full refund instead.
Client Responsibilities:
Must provide truthful information, including number of occupants and presence of pets.
Must notify in advance if bringing pets, as some accommodations do not allow them.
Responsible for reporting any deficiencies during the stay for resolution.
Claims made after leaving the property will not be considered.

Data Controller Information - GESTIONA2R
Identity: GESTIONA2RTax ID (CIF): B70802319Postal Address: BRICIA No. 45, LLANESPhone: +34 676538245Email: [email protected]
Purpose of Data Processing:At GESTIONA2R, we process the information you provide in order to deliver the requested service and handle billing.
Data Retention:The data provided will be retained for as long as the commercial relationship is maintained or as long as necessary to comply with legal obligations and address any potential liabilities arising from the purpose for which the data was collected.
Data Disclosure:Data will not be shared with third parties except in cases where there is a legal obligation.
Data Subject Rights:You have the right to obtain confirmation as to whether GESTIONA2R is processing your personal data. You may exercise your rights of access, rectification, erasure, data portability, objection, and restriction of processing by contacting:
Address: BRICIA No. 45, LLANES
Email: [email protected]
Please include a copy of your ID or equivalent document.
Complaints:If you believe that your rights have not been fully satisfied, you may file a complaint with the Spanish Data Protection Agency:
Address: C/ Jorge Juan, 6 – 28001 Madrid
Marketing Communications:We request your authorization to offer products and services related to those contracted and to maintain your loyalty as a customer.